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Shannon Furtak

Customer Happiness Manager

Shannon is thrilled to be Quimbee's customer happiness manager. She is responsible for ensuring that students have the best possible experience with Quimbee's content and tools. Prior to joining Quimbee, she spent more than 10 years working with HeinOnline, a legal publisher and content aggregator known for its outstanding customer support.


  • B.A., State University of New York at Buffalo, 2003