Han v. United Continental Holdings, Inc.

762 F.3d 598 (2014)

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Han v. United Continental Holdings, Inc.

United States Court of Appeals for the Seventh Circuit
762 F.3d 598 (2014)

Facts

Hongbo Han (plaintiff) was a member of the frequent-flyer program run by United Continental Holdings, Inc. (United) (defendant). The program’s rules, to which Han agreed, stated that flight miles were based on the “purchased ticket routing.” The rules also stated that miles were based on “paid flight miles.” Finally, the rules stated that the sole right to interpret and apply the rules belonged to United. Han sued United, claiming that the company breached the program agreement by awarding Han frequent-flyer miles based on the distance between airports, as opposed to the miles the plane actually traveled. The district court dismissed the complaint. Han appealed.

Rule of Law

Issue

Holding and Reasoning (Manion, J.)

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