Panorama Village Homeowners Association (Panorama) (plaintiff) entered into a contract to have Golden Rule Roofing, Inc. (Golden Rule) (defendant) install roofs with ten-year manufacturer’s warranties. Panorama later discovered that the manufacturers had no record of the warranties. Panorama sued Golden Rule for defective workmanship and not providing the warranties. Golden Rule then provided backdated warranties for one roofing manufacturer and a personal warranty for the other. Panorama claimed that the backdated warranties were ineffective because the roofs were not properly installed and maintained that the roofs were defective. The trial court found in favor of Panorama and awarded damages, including partial replacement costs. Golden Rule appealed to the Court of Appeals of Washington.