Porter v. Citibank, N.A.

123 Misc. 2d 28, 472 N.Y.S. 2d 582 (1984)

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Porter v. Citibank, N.A.

New York Civil Court
123 Misc. 2d 28, 472 N.Y.S. 2d 582 (1984)

Facts

Robert Porter (plaintiff) had an account with Citibank, N.A. (defendant). Per Porter, on two days (via three transactions) he tried to withdraw a total of $500 from his account from a Citibank cash machine via his Citibank card, but the machine debited his account without dispensing the money. Porter sued Citibank for $500. At trial, Porter testified that at the time of the incidents he informed the branch’s management, who said that Citibank would investigate the matter. Citibank’s employees testified that after the first instance, the machine was in balance and that after the second and third instances, the machine had a $90 cash surplus. The bank employees further testified that the machine typically was out of balance by less than $100 once or twice per week and that a subsequent machine customer sometimes received money that belonged to a prior user. Porter, who previously had used Citibank’s cash machines numerous times, had no record of banking problems.

Rule of Law

Issue

Holding and Reasoning (Lehner, J.)

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