Telespectrum Worldwide, Inc. (Telespectrum) (plaintiff) agreed to provide telemarketing services for Grace Marie Enterprises, Inc. (Grace Marie) (defendant), on behalf of Grace Marie’s clients, who were running political campaigns. Telespectrum provided some of the agreed-upon services, but on the weekend before election day, its computer servers crashed, and it was unable to transmit its call data to Grace Marie. As a result, Grace Marie discounted its services by $162,950 when it billed its clients. Its clients paid Grace Marie $828,164. Grace Marie’s profit margin on that amount was $282,123. Grace Marie paid Telespectrum $213,801, which was only a portion of Telespectrum’s invoice, and Telespectrum sued for full payment.