Merry Sommers and Kristin Ward (plaintiff) were long-time neighbors in a 329-unit mixed income housing complex owned by Inishmaan Associates Ltd. Partnership (defendant) and managed by JCM Management Company (JCM) (defendant). For years, there was friction between Sommers and Ward. Each tenant made numerous complaints to JCM about the other tenant. Finally, Sommers stabbed Ward several times outside Ward’s apartment. Sommers was arrested and charged with attempted murder. Ward sued Inishmaan and JCM (collectively defendants) for her injuries and alleged the defendants failed to protect her from criminal assault. After a three-day trial, the jury returned a verdict for Ward. Defendants appealed.