The Communication Connection Part 2

The Communication Connection Part 2

Learn about versatility and its impact, how to identify your own and others’ social styles, and how you can leverage the Social Styles Model to more effectively supervise delegees of any social style.


In The Communication Connection (Part 1), we looked at the four primary social styles identified by industrial psychologists David Merrill and Roger Reid. They are:

  • Driver,
  • Expressive,
  • Team Player, and
  • Analytical.

Most of us use all four styles at varying times, but we all have a home base. That is our primary style, the one that comes most naturally to us, and to which we tend to revert under pressure.

I. Understanding Versatility

To supervising attorneys, Merrill and Reid’s work is important,...