Essential Feedback Skills

Essential Feedback Skills

Learn about the connection between feedback and trust, and the three skills you must develop to deliver feedback that others will understand, accept, and act upon.


Throughout this chapter, we’ve explored feedback, its power, how it affects your team’s performance, and why so many senior lawyers have trouble giving it. We’ve also provided key principles and a solid framework to help you give it effectively. But remember, your feedback will be effective only if the recipient understands it, accepts it, and is motivated to do something about it.

I. Trust and Creating an Environment to Facilitate Effective Feedback

Even if you follow all our advice thus...