The most effective feedback doesn’t happen in the year-end reviews to which most law firms subject their associates. Instead, it happens in real time.

I. Introducing Real-Time Feedback

Real-time feedback takes place as soon as possible after the success or failure to be discussed. Real-time feedback has a strong link to better performance. If you deliver it properly, in a trusting environment, you’ll help your lawyers replicate their successes and learn from their failures. In the...