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The Challenge of Feedback

The Challenge of Feedback

Understand why many lawyers find delivering feedback to be a challenge, and how you can overcome common obstacles to this critical task.


 In The Power of Feedback, we learned that effective feedback is crucial to exceed client expectations, develop your people, and advance your career. Even so, lawyers at all levels commonly complain that they don’t get enough feedback. Sure, annual performance reviews might contain something that looks like feedback, but as we’ll soon see, much of what transpires in these reviews is neither effective nor feedback.

In some firms, supervising attorneys might offer the occasional...