When Feedback Lasts Forever

When Feedback Lasts Forever

Learn why you should approach written feedback cautiously, where the hidden traps are, and how to deliver feedback constructively when you simply must put it in writing.

Transcript

Throughout this course, we’ve advised you how to give both positive and corrective feedback to the people you supervise, your own supervisors, and your colleagues. In each case, we’ve encouraged face-to-face feedback. But, when you’re short on time, simply sending your feedback by a quick email gets very tempting.

I. The Problems with Feedback by Email

And that’s understandable. After all, email is the chief way Twenty-First Century lawyers communicate with clients and one another. What’s...