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Managing Upwards

Confidence and Communication

Confidence and Communication

Learn techniques for projecting confidence in all your communications with senior lawyers, even when you’re not actually feeling confident.


As we saw in the lessons on Accommodating Social Styles, effective upwards communication requires us to be versatile and communicate in the style preferred by the senior lawyer we want to build a relationship with or influence. But here’s the problem: doing so often comes at the expense of our own confidence. The truth is that we’re usually at our most confident and self-assured when we we’re communicating in our preferred style with people who are just like us – people who analyze...