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Managing Upwards

Reflecting Upwards

Reflecting Upwards

Learn to understand the needs, expectations, and background of those you report to, and apply a simple tool to help you develop this understanding.


As we saw elsewhere in this chapter, before you can manage upwards successfully, you need to build a sound foundation of credibility, rapport, and trust. But while all three are essential to developing productive working relationships with senior lawyers, they can’t stand alone. That’s because, as we highlighted in the lesson Onwards and Upwards, law firms are staffed with people who are all fallible human beings, all with their own pressures, goals, and aspirations, and all operating in a...