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The Hyatt Regency—Nashville Hotel (Hyatt) (defendant) owns and operates a hotel in Nashville. In the rear of the hotel, there is a parking garage that spans several stories. The garage has only one entrance and exit. On February 12, 1981, Allen’s husband parked Allen’s car in the garage. In order to enter the garage, Allen took a ticket from a machine situated at the entrance of the garage, which opened the security gate for Allen. Allen drove to the fourth floor, parked and locked the vehicle, and exited the garage with the key. Several hours later, Allen returned, only to find that the car was gone. The courts below held that a bailment relationship was created when Allen parked and locked the car in the Hyatt’s garage.