Quimbee logo
DMCA.com Protection Status
From our private database of 18,400+ case briefs...

DeFontes v. Dell, Inc.

Supreme Court of Rhode Island
984 A.2d 1061 (2009)

DeFontes v. Dell, Inc.


Mary DeFontes brought a class action suit on behalf of purchasers (plaintiffs) of Dell computers and service contracts. The plaintiffs argued that Dell Computer Corporation (Dell), its subsidiaries, and service providers (defendants) improperly collected a tax on the service contracts. The defendants moved to stay the proceedings and compel arbitration as required by the terms and conditions agreement. The agreement specifically provided that by accepting delivery, the purchaser agreed to all terms. The document did not state that the purchaser could reject the terms by returning the computer, but did provide that the customer could return the computer if not satisfied. Dell argued that the plaintiffs could have reviewed the terms on the website, the invoice, or in the packaging. The hearing justice denied the defendants’ motion and found that the opportunities to review the terms and conditions were insufficient to give rise to a contractual obligation. The defendants appealed to the Supreme Court of Rhode Island.

Rule of Law


Holding and Reasoning (Williams, C.J.)

What to do next…

  1. Unlock this case brief with a free (no-commitment) trial membership of Quimbee.

    You’ll be in good company: Quimbee is one of the most widely used and trusted sites for law students, serving more than 496,000 law students since 2011. Some law schools—such as Yale, Vanderbilt, Berkeley, and the University of Illinois—even subscribe directly to Quimbee for all their law students. Read our student testimonials.

  2. Learn more about Quimbee’s unique (and proven) approach to achieving great grades at law school.

    Quimbee is a company hell-bent on one thing: helping you get an “A” in every course you take in law school, so you can graduate at the top of your class and get a high-paying law job. We’re not just a study aid for law students; we’re the study aid for law students. Read more about Quimbee.

Here's why 496,000 law students have relied on our case briefs:

  • Written by law professors and practitioners, not other law students. 18,400 briefs, keyed to 985 casebooks. Top-notch customer support.
  • The right amount of information, includes the facts, issues, rule of law, holding and reasoning, and any concurrences and dissents.
  • Access in your classes, works on your mobile and tablet. Massive library of related video lessons and high quality multiple-choice questions.
  • Easy to use, uniform format for every case brief. Written in plain English, not in legalese. Our briefs summarize and simplify; they don’t just repeat the court’s language.

Questions & Answers

Have a question about this case?

Sign up for a free 7-day trial and ask it

Sign up for a FREE 7-day trial