Grosvenor v. Qwest Corp.
United States District Court for the District of Colorado
854 F.Supp.2d 1021 (D. Colo. 2012)
Grosvenor (plaintiff) sought an internet subscription from Qwest Corporation (Qwest) (defendant). Qwest sent Grosvenor an installation compact disc to activate his subscription. The first window of the installation process was entitled “Legal Agreements” and referenced terms and conditions, including an arbitration clause, found on Qwest’s website. A user who clicks on the link to Qwest’s website must navigate through at least two screens in order to reach the referenced information. Another window in the installation process informed the user that, by clicking the “I Accept” button, the user agreed to the terms of the legal agreements on Qwest’s website. Below the window was additional text warning the user that clicking the “I Accept” button constituted a signature and assent to the referenced agreements. A user is unable to access the Internet unless the terms are accepted. Grosvenor clicked the “I Accept” button and Qwest thereafter sent Grosvenor a Welcome Letter. The letter again referenced the terms of service found on Qwest’s website and allowed Grosvenor the opportunity to cancel his subscription within 30 days. Grosvenor did not cancel his subscription. Grosvenor later brought suit against Qwest alleging breach of contract. Qwest brought a motion to compel arbitration of Grosvenor’s claims against Qwest.
Rule of Law
Holding and Reasoning (Krieger, J.)
What to do next…
Unlock this case brief with a free (no-commitment) trial membership of Quimbee.
You’ll be in good company: Quimbee is one of the most widely used and trusted sites for law students, serving more than 97,000 law students since 2011. Some law schools—such as Yale, Vanderbilt, Berkeley, and the University of Illinois—even subscribe directly to Quimbee for all their law students. Read our student testimonials.
Learn more about Quimbee’s unique (and proven) approach to achieving great grades at law school.
Quimbee is a company hell-bent on one thing: helping you get an “A” in every course you take in law school, so you can graduate at the top of your class and get a high-paying law job. We’re not just a study aid for law students; we’re the study aid for law students. Read more about Quimbee.
Here's why 166,000 law students have relied on our case briefs:
- Written by law professors and practitioners, not other law students. 13,800 briefs, keyed to 187 casebooks. Top-notch customer support.
- The right amount of information, includes the facts, issues, rule of law, holding and reasoning, and any concurrences and dissents.
- Access in your classes, works on your mobile and tablet. Massive library of related video lessons and high quality multiple-choice questions.
- Easy to use, uniform format for every case brief. Written in plain English, not in legalese. Our briefs summarize and simplify; they don’t just repeat the court’s language.