Apple, Inc. (Apple) (defendant) designed and manufactured a 20-inch Aluminum iMac computer (20-inch). In the technical specification for the 20-inch, Apple stated that the 20-inch could display millions of colors. However, the 20-inch could not natively display millions of colors. Rather, the 20-inch employed a simulation process that caused the brain to perceive those colors. Chandra Sanders and other individuals (buyers) (plaintiffs) purchased the 20-inch. The buyers were later disappointed with the 20-inch’s display and claimed that the lack of graphic quality was due to the simulation process used by Apple. The buyers brought a class-action suit against Apple, claiming that Apple had breached its express warranty as to the 20-inch’s display. Apple moved to dismiss the complaint and to strike the class claims.