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Alternative Dispute Resolution

Learn about the role of alternative dispute resolution in employment law, especially employer-employee arbitration agreements that can keep cases from going to court.


A taxi company employed several hundred drivers. The company required each driver to sign its standard arbitration agreement as part of the hiring process. The agreement provided that the parties would submit any employment-related disputes to binding arbitration instead of to a court. The agreement also provided that each driver would arbitrate his claims individually, and not as part of a class action.

The drivers’ pay was determined in part by how much they generated in fares. The company...